Shipping & Returns
Free shipping over $150 and a no-stress 60-day return window — because buying online should feel as safe as trying it on.
Shipping rates & times
Orders placed before 1pm ET ship the same business day. You'll receive a tracking link by email as soon as your parcel is on its way. Everything ships carbon-neutral in plastic-free packaging.
| Method | Time | Cost |
|---|---|---|
| Standard | 3–5 business days | Free over $150, else $9 |
| Express | 1–2 business days | $14 |
| Studio pickup (SoHo, NYC) | Ready in ~2 hours | Free |
International orders
We ship to the United States, Canada, the United Kingdom, the EU and Australia. Duties and taxes are calculated at checkout and prepaid, so your order won't be held at customs and there's nothing to pay on delivery.
- Canada & UK: 4–7 business days
- EU: 5–8 business days
- Australia: 6–10 business days
Returns & refunds
Changed your mind? Return any unworn item with its tags attached within 60 days of delivery for a full refund. US returns are free; international returns are a flat $12 deducted from your refund.
Open Orders in your account and select the items.
We email a prepaid label and QR code instantly.
Refund issued 3–5 days after the carrier scans it.
Refunds go back to your original payment method. Gift returns receive store credit of equal value.
Exchanges
Need a different size or colour? Exchanges are always free within the US. Start one from your account and we'll dispatch the replacement as soon as your return is scanned — no waiting for it to arrive back with us first.
Size guide
Measurements are body measurements in inches. If you're between sizes, our linen and knitwear run relaxed — size down for a closer fit. Each product page also notes its specific fit.
| Size | Chest / Bust | Waist | Hip |
|---|---|---|---|
| XS | 32–34" | 25–27" | 34–36" |
| S | 35–37" | 28–30" | 37–39" |
| M | 38–40" | 31–33" | 40–42" |
| L | 41–43" | 34–36" | 43–45" |
| XL | 44–46" | 37–39" | 46–48" |
| XXL | 47–49" | 40–42" | 49–51" |
Still unsure? Message our team with your measurements and we'll recommend a size.